To provide professional leadership and support to a team of qualified and unqualified staff within the service, in order to deliver the key strategic aims of the organisation and to ensure that people have access to a high quality service. • To actively deliver people management functions, as required, within the corporate guidelines/policies, in order to maintain a competent and efficient team in line with the development of an effective, motivated, well supported and informed team. To hold a caseload of a high level of complexity and provide case management, guidance, support and expert advice to social care staff, students and partners staff as and when required, so as to maintain the highest level of professional service. Facilitate service user choice and empowerment through promoting independence as far as possible, by applying professionally acquired knowledge and skills, to promote quality of life through the application of the principles of the personalisation agenda, such as support planning, at the validation / risk management board discussions and Family Group Conferencing. To identify appropriate systems of support with service users and carers to enable them to maintain/improve their quality of life to function as independently as possible. To liaise with statutory and non-statutory/voluntary agencies ensuring a multi-disciplinary approach to all aspects of service delivery and to facilitate where appropriate the authorisation and purchasing of services, for both short term and long term needs as identified by the service user and carers. Prepare sketches, diagrams and specifications with other agencies and evaluate the safe use of equipment and adaptations. To review equipments effectiveness and teach service users and carers to safely use equipment and comply with relevant legislation, policy and guidelines on safe working practices, thereby reducing risks. To refer, liaise, consult and work effectively with other professionals in order to identify and meet service user and carers needs and to jointly develop services e.g. Social Care staff, Equipment Service, Health Care Professionals, District Councils, Housing Teams, Home Improvement Agencies and contractors. To facilitate service users and carers in the development of assessment/reviews and support plans using appropriate tools to enable validation and provide brokerage / support advice through negotiation with service providers to meet the outcomes of the support plan. Record, investigate and respond to Safeguards and risk management boards, complaints and compliments and provide detailed and professional responses in accordance with relevant standards and time frames. Undertake administrative duties and maintain clear and professional records of assessment/reviews and progress for each service user / carer on the relevant system to ensure good practice. To ensure a high level of data quality for all information recorded, ensuring that the information is timely, accurate and complete to ensure the service meets all statutory recording requirements. It is essential that you are able to drive and have a full driving licence or have access to a car and driver.

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